NHLstars Shipping & Delivery Policy

At NHLstars, every item is made-to-order using high-quality materials with premium care. We aim to deliver not only exceptional products but also a smooth shopping experience.

Processing Time

  • All orders require 1–3 business days for processing before shipping.

  • Order Confirmation & Tracking
    After placing an order, you will receive an Order Confirmation email containing your purchase details.

    Once your order has been processed (within 1–3 business days, Monday – Saturday), you will receive a Shipping Confirmation email with your tracking number.

    Orders placed before 8:00 AM (PST) will begin processing the same day. Orders placed after this time will be processed on the next business day.

    You can track your shipment directly using the tracking link provided in your email.

Shipping Options

  1. Standard Shipping

    • Fee: $5.99 per order

    • Delivery Time: 5–12 business days (after processing)

  2. Priority Shipping

    • Fee: $9.99 per order

    • Delivery Time: 5–9 business days (after processing)

  3. Free Shipping

    • Available for orders over $100 (after discounts, before tax)

    • Delivery Time: 5–12 business days (after processing)

**Total Delivery Time**

Total delivery time includes both order processing and shipping time.

– **Standard Shipping:** 6–15 business days (1–3 days processing + 5–12 days transit)

– **Priority Shipping:** 6–12 business days (1–3 days processing + 5–9 days transit)

– **Free Shipping (orders over $100):** 6–15 business days (1–3 days processing + 5–12 days transit)

Please note that delivery times are estimates and may vary based on factors such as carrier delays, customs processing, or high-demand periods.

Taxes

  • A sales tax of 6.5% will be applied to your order at checkout.

  • This tax is calculated on the subtotal (products + shipping).

  • For orders eligible for free shipping (over $100), the 6.5% tax will apply to the product subtotal only.

Additional Notes

  • Delivery times are estimates and may vary due to external factors (e.g., carrier delays, holidays, customs).

  • Customers will be notified by email of any unexpected delays.

  • If you have questions about your order, please contact us at contact@nhlstars.com. Our customer service team is happy to assist you.